Terms & Conditions

Welcome to www.2020dryfruits.com (“Website”). This Website is owned and operated by Lake City Dry Fruits Pvt. Ltd. (“Company”, “we”, “us”, “our”).

By accessing or using our Website, purchasing our products, or engaging with our services, you (“you”, “user”, “customer”) agree to comply with and be bound by the following Terms & Conditions.

Please read them carefully before proceeding.

1. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions, as well as our Privacy Policy, Return Policy, Cancellation Policy, and Shipping Policy.

If you do not agree to any of these terms, please do not access or use our Website.

2. Eligibility

You must be:

• At least 18 years of age or older to make purchases through the Website.
• Legally competent to enter into binding contracts under Indian law.

If you are under 18, you may use the site only under parental or guardian supervision.

3. Product Information and Pricing

• All descriptions, images, specifications, and prices of products on our Website are subject to change without prior notice.
• We strive to provide accurate product information. However, minor variations in color, size, or texture due to screen differences or natural product characteristics are not grounds for dispute.
• We reserve the right to modify or discontinue products at any time without liability.
• Prices displayed are inclusive of applicable taxes unless otherwise stated.

4. Order Acceptance and Fulfillment

• All orders are subject to acceptance by us.
• Upon receipt of your order, we will send an acknowledgment email. However, this acknowledgment does not constitute acceptance.
• Acceptance occurs only when your order has been dispatched from our warehouse.
• We reserve the right to refuse or cancel orders for any reason, including but not limited to product availability, inaccuracies, pricing errors, or suspected fraud.

5. Payment

• We accept various modes of online payments, including Credit/Debit Cards, UPI, Net Banking, Wallets, and COD (Cash on Delivery in eligible areas).
• Payments are processed through secure third-party gateways. We do not store your financial information.
• Orders will be processed only upon successful receipt of payment.

6. Shipping and Delivery

• Shipping timelines are provided in our Shipping Policy.
• Delivery delays caused by courier partners, weather conditions, public holidays, or unforeseen events are beyond our control.
• Responsibility for the products transfers to you upon delivery.

7. Returns, Refunds, and Cancellations

• All return, refund, and cancellation conditions are governed by our Return & Refund Policy and Cancellation Policy.
• Returns are accepted only under defined circumstances (damaged, wrong, defective goods) and must comply with the process outlined therein.

8. Intellectual Property

• All content on this Website — including logos, images, text, designs, graphics, icons, and product names — is the exclusive property of Lake City Dry Fruits Pvt. Ltd.
• Unauthorized use, reproduction, modification, or distribution of this content without written consent is strictly prohibited.

9. User Conduct

You agree not to:

• Use the Website for any unlawful purpose.
• Submit false or misleading information.
• Attempt to gain unauthorized access to the Website’s servers or user accounts.
• Post, transmit, or disseminate any objectionable, defamatory, obscene, or abusive material.

Violation may result in immediate termination of your access to the Website.

10. Disclaimer of Warranties

• Products are sold on an “as-is” and “as-available” basis.
• We disclaim all warranties, express or implied, regarding the merchantability, fitness for a particular purpose, or non-infringement related to the products or Website.

11. Limitation of Liability

• To the maximum extent permitted by law, Lake City Dry Fruits Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or products.

12. Indemnification

You agree to indemnify and hold harmless Lake City Dry Fruits Pvt. Ltd., its affiliates, employees, officers, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your use of the Website

13. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in Udaipur, Rajasthan, India.

14. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time. Such changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically.

15. Contact Us

For any questions about these Terms & Conditions, please contact:

• Email: [email protected]
• Phone: 7023080003
• Corporate Address: S.No. 176, C9 JV +VWH Mahesana Highway Mandali, Mehsana – 382732, Gujarat, India

Effective Date: [Insert Date]