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Ordering and Delivery
You can browse our collections, add desired products to your cart, and proceed to checkout. Follow the steps to fill your shipping details and complete your payment securely.
You may request modification or cancellation within 2 hours of placing your order by contacting our Customer Care team. Once the order is dispatched, modification is not possible. Our Cancellation and Return Policies will apply after delivery.
We offer free shipping on orders above ₹999. For orders below ₹1000, a standard shipping charge of ₹60 is applicable.
- Metro Cities: 2–4 business days
- Tier 2/3 Cities: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary during peak seasons or unforeseen events.Delivery timelines may vary during peak seasons or unforeseen events.
You will receive a tracking link on your registered email/SMS once your order is shipped. You can track the shipment through the provided link.
If your order is delayed beyond the estimated timeline, please contact our support team. We will coordinate with the courier and provide an update.
Scheduled deliveries are not available at the moment. Deliveries are handled as per the courier service’s timelines.
Payments
We accept Credit Cards, Debit Cards, UPI, Net Banking, Mobile Wallets, and Cash on Delivery (for eligible pin codes).
Yes. Our website uses secure payment gateways with encryption technologies. Your financial information is not stored by us.
Payments may fail due to incorrect details, network errors, or banking downtime. In case of deduction without order confirmation, refunds are usually processed by banks within 5–7 working days.
Returns, Replacements, and Refunds
Returns are accepted only for damaged, wrong, expired, or defective products, reported within 24 hours of delivery.
Please email us at [email protected] with your Order ID, photos of the product and packaging, and describe the issue. Our team will guide you through the process.
Refunds are initiated within 7–10 business days after verification and approval.
We currently do not offer direct exchanges. You can initiate a return (if eligible) and place a new order separately.
Minor natural variations in size, shape, or color are expected and not considered defects.
Products and Quality
Many of our products are naturally grown. Certified organic variants are specified separately on product pages.
Store them in airtight containers, in a cool, dry place. Refrigeration is recommended for longer shelf life.
Most of our products are 100% natural and free from preservatives. Flavored or roasted variants will specify any additives clearly.
Yes. However, children under 5 years should be supervised due to the choking hazard from nuts and small dried fruits.
Yes. We offer a range of gift hampers ideal for festivals, weddings, and corporate gifting. Explore our Gifting Section for details.
Account and Customer Support
No, you can checkout as a guest. However, creating an account provides order history, address saving, and faster checkout benefits.
Click on “Forgot Password” on the Login Page and follow the instructions sent to your registered email address.
You can contact us via email at [email protected] or call us at (+91) 7023080003 during support hours (Monday–Saturday, 10:00 AM to 6:00 PM IST).
General
Currently, we ship only within India. We are working on expanding to international markets soon.
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